If you are unable to travel to take your holiday because of a national lockdown, or because your local area is put into a Tier where you are not allowed to travel, we guarantee that you will get a full refund. This applies only to the address given on the booking form at the time of booking and when the travel restriction coincides with the start of your holiday with us.
The refund guarantee covers national lockdowns and Tier restrictions but does NOT cover you (or any member of your party) for being unable to travel because you (or a member of your party) fall ill with Covid, or are required to quarantine or self-isolate. These events can be covered by you taking out travel insurance.
View our full terms and conditions.